About Us

2021 will see Phoenix Water Services Ltd celebrating it's 40th annniversary.

We are founding members of the Association of Independent Water Softener Experts and also members for the United Kingdom Water Treatment Association.

Initially specialising in water softenening equipment and water purification, now including boiling water taps and associated drinking water products. 

 We pride ourselves on giving 1st class customer service in addition to a high level of craftmanship and knowledge.

Meet the team

Managing director/Engineer

Lee Donaldson

Lee Donaldson began his career as a commercial plumbing apprentice back in the late 70s before later installing heating systems in and around London/Essex at British Gas. His move over to the water treatment industry began in 1991 where Lee has since designed, manufactured and installed many water softening and treatment systems in the UK, Australia,India, Europe and North America. He built and installed the worlds largest gelatine de-ioniser for Eastman Kodak in Massachusetts.